PetPlanner, everything your pet needs in one app

(I) The Challenge

Two groups, one way in

PetPlanner brings together two groups with very different goals. Pet owners look for the right provider and want to book them. Service providers want to be found and get requests. That is why you decide right at the start whether you are joining as a pet owner or as a service provider.

(II) Our Solution

Booking in three steps

Booking an appointment should never feel like guesswork. Booking takes three steps, and you always see which one you are on. The calendar marks the available days, and above it you see roughly how long the service takes.

We planned every key path the same way: finding a provider, booking, paying, messaging, and managing your pets’ profiles and your appointments.

(III) The tech

The booking stays in view while you chat

When you chat with a provider, the booking always sits at the top: service, price, pet, date, time and status. If either of you has a question, you both know right away which appointment it is about, and you can cancel the request right there. We built the design in Figma and FigJam, and the client’s development partner then built the app from it.

Design & Prototyping

FigmaFigJam

(IV) The Result

A finished plan for development

In the marketplace you choose your pet and your location and see the offers as a list or on a map, for horses as well as for pets at home. Every offer shows its price, and you can save it with the heart.

With the finished design, PetPlanner could go straight into development. Every path, from search to booking and chat to managing your pets, was planned and designed.